Replacing Your Lost or Stolen Emirates ID

The application for a replacement for a lost Emirates ID card can be submitted online through the Federal Authority for Identity and Citizenship, Customs and Ports Security website, but the ID card holder must be present in the country when submitting the application, and the application will not be accepted if he is outside the country.

Replacing Your Lost or Stolen Emirates ID Steps

You can replace your lost or stolen Emirates ID card online, follow these simple steps:

• Step 1: Submit a report of the loss of the Emirates ID card.
• Step 2: Submit a request to obtain a replacement card for the lost or damaged ID card through one of the following channels:
  • The Federal Authority for Identity and Citizenship, Customs and Ports Security website.
  • The smart application of the Federal Authority for Identity and Citizenship, Customs and
  • Ports Security.
  • Customer Happiness Centers.
• Step 3: Pay the required fees.
• Step 4: Receive the new Emirates ID card.

See more: Emirates id biometrics centers | emirates id photo | how to change id mobile number | how to update id card details

Steps to Report a Lost or Stolen Emirates ID

You can replace your lost or stolen Emirates ID card online, follow these simple steps:

• Step 1: Go to the nearest Customer Happiness Center. The location of the nearest center for the user can be identified as follows:
  • Go to the Customer Happiness Centers page in the Emirates “from here“.

• • Click on “Centre category“.
  • Select “Comprehensive Identity Centres For Customer Happiness“.
  • Click on “Service Type“.
  • Select “Identity Services“.
  • Select the emirate.
  • Click on “Search“.
  • Click on the Customer Happiness Center closest to the user.
  • View the center’s address and working hours.
  • Click on “Get Directions“.
  • Learn the path to reach the center.
• Step 2: Report a lost ID card.

Steps to Apply for Emirates ID card replacement by ICP Website

By following the following steps, a replacement for a lost or damaged Emirates ID card can be requested through the Federal Authority website:

• Step 1: Visit issue a replacement for lost or damaged ID card page “from Here“.
• Step 2: Click on “Start Service“.

• Step 3: Log in to the Authority’s website by following the steps:
  • Enter the email in the designated field.
  • Enter the user password.
  • Click on “I am not a robot“
  • Click on “Log in“.

• Step 4: Search for the service of requesting a replacement for a damaged or lost Emirates ID.
• Step 5: Fill out the application form with the required data.
• Step 6: Pay the fees.
• Step 7: Upload the required documents.
• Step 8: Submit the application.

Steps to Apply for Emirates ID card replacement by ICP App

Below you can learn about the steps to request a replacement for a lost Emirates ID card via the Authority’s application:

• Step 1: Go to the Federal Authority for Identity and Citizenship, Customs and Ports Security application download page:

• Step 2: Open the application from the list of applications on the smartphone.

• Step 3: Enter the email in the designated field.
• Step 4: Enter the password in the designated field.
• Step 5: Click on “Log in“.

• Step 6: Search for the service of issuing a replacement for a lost or damaged Emirates ID.
• Step 7: Enter the required data in the designated fields.
• Step 8: Pay the fees.
• Step 9: Upload the required documents.
• Step 10: Submit the request.

Steps to Collect your Emirates ID card replacement

Here are the steps to receive a replacement ID card after submitting a request to issue a new card:

• Step 1: Receive a text message or email from the Federal Authority indicating the status of the request to issue a replacement for a lost or damaged ID card.
• Step 2: Receive a text message or email from the Federal Authority when the new ID card is ready.
• Step 3: Contact Emirates Post to deliver the card or go to the nearest Customer Happiness Center to receive the card.

Requirements for Replacing Lost or Stolen Emirates ID

The following are the conditions that must be met when submitting a request to issue a replacement for a lost Emirates ID:

• A valid passport for a period of not less than 6 months for foreigners residing in the UAE and citizens of the Gulf Cooperation Council countries.
• Show the original legal agency document in case the person concerned is absent and the issuance request is sent by another person.

Documents required to issue a replacement for a lost Emirates ID

The following are the documents that must be attached when submitting a request to issue a replacement for a lost Emirates ID:

Replacing Lost or Stolen Emirates ID Fees

In the event of a lost Emirates ID card, the applicant must pay the following fees:

Replacing Lost or Stolen Emirates ID Link

A request for a replacement for an Emirates ID card can be submitted through the link icp.gov.ae, where the applicant’s data must be entered to complete the process and obtain a replacement for an ID card.

Conclusion

The service of submitting a request for a replacement for an Emirates ID card for GCC citizens is limited to those who have one of the following proofs: residence/investment/work/study in the country.